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Frequently Asked Questions
Why is there a new REACH NOW App?
How can I book and pay for FREE NOW taxis via the REACH NOW app?
I forgot my PIN, what do I need to do now?
How can I change my email address?
Why has the old moovel app stopped working?
Additional Topics
General questions
Registration & profile
moovel becomes REACH NOW
SHARENOW(fromerly car2go)
Taxi
nextbike
TIER
HVV Tickets in Hamburg
Mobility Budget
Need more info? Call us now (Monday to Sunday 9am-6pm):
+49711 21 85 69 12
or use our
contact form
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