You can order a taxi to a pick-up location of your choice via the FREE NOW icon in the REACH NOW app. You can select the pick-up location by moving the pin on the map or enter the start and destination via the connection search. You can follow the arrival of your taxi live and further information such as the number plate, vehicle type and the name of your driver will be displayed.
From 08.03.2021 there will be a new payment procedure for FREE NOW bookings with Quickpay. This means your rides will now be paid for much faster.
When you book a taxi, select one of your saved payment methods. We will then authorise your chosen payment method to the value of €10. However, this €10 will not be debited from your account, only blocked. The authorisation is a security feature that checks the availability of your payment method.
If you choose to pay with the app: Once you arrive at your destination, your driver enters the price of the ride into the app, and voila! Your ride is paid for and you can just get on with your day.
If you choose to pay with cash: The driver tells you how much to pay and you pay it directly to them. Please note that we are not responsible for invoicing in this case.