I got charged for a ride I could not end Don’t worry, we’ll take care of it. Please send us a message with the e-mail address you registered with in the app, the scooter ID and a description of your issue via our contact form. Related articles I got charged at 3 a.m., but I was not travelling at that time. I cannot relate this payment. I cannot start or end my ride Do I have to register in the app?