I got charged for a ride I could not end Don’t worry, we’ll take care of it. Please send us a message with the e-mail address you registered with in the app, the scooter ID and a description of your issue via our contact form. Related articles I cannot start or end my ride I can't start or finish my ride. I was overcharged for a trip I could not complete. Why was 1€ charged from my payment method at the beginning of my rental? More questions about TIER?