If there are several scooters around you and you are not sure which one is yours, please compare the scooter ID displayed in your app with the ID under the QR-Code on your scooter. Also, your scooter will make a sound when you start your rental.
If a scooter is not shown on the map, then this scooter is not available for rental.
Renting a scooter is only possible within the operating hours which are limited in some cities. Please read "When can I ride a TIER scooter?" for further information.