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  • I can't start or finish my ride.
  • Why was 1€ charged by my payment method at the beginning of my rental?
  • I was overcharged for a trip I could not complete.
  • What do I do if I am involved in an accident?
  • More questions about Voi?

I was overcharged for a trip I could not complete.

Don’t worry, we'll take care of it. Please send us a message including your registered email address, the scooter ID and a description of your difficulties via our contact form.

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Related articles

  • What do I do if I am involved in an accident?
  • I can't start or finish my ride.
  • I got charged for a ride I could not end
  • More questions about Voi?
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