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  2. Issues with the app

Issues with the app

Report a bug or troubleshoot an issue

  • I'm having trouble signing into the app. What do I need to know?
  • My address was not accepted for validation. Why?
  • I cannot add my credit card because the expiration date is not being accepted. What can I do?
  • My account has been blocked. What happened?
  • My app is not working. What should I do?
  • I cannot find any stops/connections in my city
  • I cannot find a specific stop/connection in the app.
  • What should I do if I have lost or found an item?
  • Why do I get redirected to the SHARE NOW app when I want to rent a car?
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