Issues with the app
Report a bug or troubleshoot an issue
- I'm having trouble signing into the app. What do I need to know?
- My address was not accepted for validation. Why?
- I cannot add my credit card because the expiration date is not being accepted. What can I do?
- My account has been blocked. What happened?
- My app is not working. What should I do?
- I cannot find any stops or connections in my city
- I cannot find a specific stop/connection in the app.
- What should I do if I have lost or found an item?
- Why do I get redirected to the SHARE NOW app when I want to rent a car?