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SHARE NOW

  • How do I book a SHARE NOW vehicle in the REACH NOW app? *Valid from 22.01.2021*
  • What do I have to do to use SHARE NOW (formerly car2go)?
  • How can I use SHARE NOW(formerly car2go) with the REACH NOW app?
  • What type of vehicles can I rent via REACH NOW?
  • Why was 20 EUR charged from my payment method at the beginning of my rental?
  • Are there any additional fees if I rent or park a SHARE NOW (formerly car2go) at the airport?
  • What is the Driver Protection Fee (DPF)?
  • How can I refuel my SHARE NOW(formerly car2go)?
  • What do I have to consider when returning a SHARE NOW(formerly car2go)?
  • Do I get free minutes in the REACH NOW app?
  • What happens if I cannot start my SHARE NOW(formerly car2go) ride?
  • My SHARE NOW(formerly car2go) vehicle is damaged or dirty. What should I do?
  • How can I report damage to a SHARE NOW(formerly car2go)?
  • Can I also use SHARE NOW(formerly car2go) packages in the REACH NOW app (e.g. weekend rate)?
  • As a user in Germany, can I also use SHARE NOW(formerly car2go) with the REACH NOW app in Austria?
  • Can I use a voucher or Mobility Budget for SHARE NOW(formerly car2go) in the REACH NOW app?
  • I have a running SHARE NOW (formerly car2go) rental that was not properly terminated. What do I have to do?
  • I received a SHARE NOW (formerly car2go) bill that is too high. What should I do?
  • Where can I find further questions and answers about using SHARE NOW (formerly car2go)?
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